1. What is CustApp?

CustApp is a digital platform designed to facilitate the management and notification of packages, registered letters, notices, and reports within residences and condominiums. Our goal is to improve internal logistics and optimize communication between tenants, custodians, and administrators.

2. How does CustApp work?

CustApp allows custodians and tenants to register packages, notify about deliveries, and communicate through digital notices and reports. Once a package is received, the recipient is notified via the app.

3. Is CustApp free to use?

Yes, CustApp is free to download on the App Store and Google Play Store. However, the platform offers different pricing models based on the number of tenants in one or multiple condominiums. These plans are designed to provide the best experience for both small and large residential communities, ensuring seamless communication and efficient management.

4. How do I register?

To register on CustApp, you need to contact our official providers. They will assign an administrator profile to the designated property manager and create individual profiles for each tenant. This ensures a smooth setup process and proper access control within the condominium or residential community.

5. Is my data secure?

Yes, CustApp complies with data protection regulations such as the GDPR in Europe. We are committed to:

• Keeping your personal data confidential.
• Not sharing or selling your information to third parties without consent.
• Implementing security measures to protect your privacy.

6. What should I do if I forget my password?

Currently, to change your password, you need to contact our technical support team. Our team will assist you in securely updating your credentials.

7. How can I delete my account?

You can request account deletion at any time by contacting our support team at ccustapp@gmail.com.